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Sandes – The Government Instant Messaging System

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Sandes – The Government Instant Messaging System


Sandes, an initiative of Atma Nirbhar Bharat under the Digital India Programme, offers an open-source-based, secure, and indigenous instant messaging platform to facilitate G2G and G2C communication, which supports sharing of all types of messages. Sandes is securely hosted on Government infrastructure, ensuring strategic control lies with the Government. The App is available on Google Play Store and Apple App Store for anyone to download.

Sandes is governed by the Privacy and Data Retention policy, published on the Play/App Store. Sandes is based on the security-first principle and offers end-to-end encrypted communication. The platform stores only metadata for statistical analysis; hence, actual messages cannot be reproduced. All undelivered messages are stored in encrypted form for a limited period only. Sandes has also implemented the originator’s traceability in case any abuse is reported.

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Features of Sandes:

Sandes offers all core features of an instant messaging platform. Additionally, the following are the unique features of Sandes, which make it more useful for Government usage:

  • Support for end-to-end encrypted message transmission, encrypted backups, encrypted OTPs, and encryption of data at rest.
  • Facility for customization as per Government/Organization needs.
  • Service-based integration with eGov applications for sending encrypted messages and files.
  • Facility for creating informal and official groups.
  • Secure alternative to SMS for OTPs, alerts, notifications, and broadcasts .
  • Segregation between verified and public users.
  • Option for verification of Government users through the Sandes Portal.
  • Facility to hide the visibility of profile details at the organization level.
  • Designed with suitable Gimoji (Government emoji) and tags for Government communication.
  • Availability of the Sandes Web version for desktop/laptop.
  • Broadcast to target users in an organization using filters on various parameters from the portal.
  • Role-based management and monitoring from the portal.
  • Supports sending messages and files from eGov applications.
  • Provides the facility to get delivery and read receipts of the messages sent from applications.
  • End-to-end encrypted audio/video calls (one-to-one and group).
  • Provides the facility of group management through an integrated external application.

For more details please visit : https://www.sandes.gov.in

Page Last Updated Date :August 29th, 2024
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